Terms of Service
& Imprint
By accessing or using meetii ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to them, do not use the App.
1. What meetii Is, and Who Runs It
meetii is an experimental, early-stage project built and maintained by one independent developer — not a company, not a team. It lets two people talk over video, voice, text chat and a shared whiteboard, using a code or a saved contact.
It is provided on an "as-is" and "as-available" basis, with no guarantee that it will work reliably, remain available, or continue to exist in its current form. Connections may fail, drop, or never establish at all. Features, prices and the App itself may change, be limited, or be discontinued at any time, without notice. Do not rely on meetii where a missed, dropped or failed connection would cause you harm, loss, or a safety problem.
Ringing while the App is closed (Android app only). The Android app asks your phone to wake and ring for an incoming call, but whether it actually does depends on your device's battery, power-saving and notification settings; some phones and manufacturer software delay or suppress these alerts entirely. A call may arrive silently, late, or not at all, with nothing to indicate that anything was missed.
2. Free Calls, and Paid Calls
This section describes what is free and what you pay for. It applies to every version of meetii — browser, installed web app, and Android app alike.
2.1 Direct calls are free, without limit
Most conversations connect directly between the two devices. These are free and unmetered: no time limit, no data limit, no package required, however long or however often you talk — in every mode except the MultiUno and MultiDuo workspaces (Section 3).
2.2 Calls through the relay server
On some networks a direct connection is impossible — strict corporate firewalls, many mobile carriers, and networks in mainland China among them. meetii then routes the call through a relay server, which we pay for by the amount of data it carries. Through the relay:
- voice, chat and the whiteboard are free;
- video is free for one hour a day, at a resolution of up to 480p. The hour is counted per person, per device and per network, and renews every day (UTC);
- beyond that — longer relayed video, higher resolution, and the MultiUno and MultiDuo workspaces — a package is needed (Section 3).
Free features are provided within a shared monthly pool of service resources, on a best-effort and fair-use basis. Once the pool is used up in a given month, connections that require a relay server may be unavailable until the start of the next calendar month; direct connections continue to work. Paid packages do not draw on the free pool.
Only one participant needs a package. The other person is never asked to buy anything.
2.3 Test before you buy
Whether your network needs a relay is a property of your network, not something we can promise in advance. Settings contains a free connection test that checks the relay route on your actual network without placing a call. We recommend running it — and having the person you want to call run it too — before buying anything. Everything free can also simply be tried first.
3. The Package: What You Buy
A package is bought once. It is not a subscription: nothing renews, nothing recurs, and no payment is ever taken again automatically. When it runs out, you buy another one if you want to, or you do not.
What one package contains:
- A price of USD 10, charged once.
- 10 hours of calls that use the package (see 3.1).
- 35 days, counted from the moment you first activate the code in the App — not from the date of purchase.
- Up to 3 devices may activate the same code.
The package ends when either limit is reached — 35 days pass, or the 10 hours are used — whichever comes first. Unused days and unused time have no cash value, are not refunded (except as described in Section 7), and do not carry over to a later package.
3.1 What uses the hours
Time is counted while a call that uses the package is in progress: a call that goes through the relay server while your package is active, and any call in the MultiUno or MultiDuo workspaces. A direct call in an ordinary mode does not use the package at all. Relayed video under a package may use a higher resolution than the free hour.
Time is measured by our server from the duration of the call, not by your device, and is shown in the App. Measurement is approximate and may be affected by reconnections or faults; small discrepancies are normal and are not a defect. When the hours run out mid-conversation you are given a short grace margin, so a call can be ended properly rather than cut off mid-sentence.
3.2 What a package does not guarantee
A package pays for access to the relay and to the paid workspaces, not for a successful call. Whether a call connects also depends on both networks, both devices and both browsers, and on some networks a relayed call may still fail. This is why the free connection test described in Section 2.3 exists.
4. Payment, and Your Right of Withdrawal
Payment is handled by Polar Software Inc., which acts as the merchant of record for the transaction. Polar collects your payment details and handles any applicable VAT or sales tax; we never see or store your card details. Polar's own terms and privacy policy apply to the payment itself. On paying, Polar issues you a licence code, which you enter in the App to activate the package.
Please read this paragraph before buying. The package is digital content supplied immediately. If you are a consumer in the European Union or the United Kingdom, you normally have a 14-day right to withdraw from a distance purchase — but that right is lost for digital content once supply has begun with your express consent and your acknowledgement that you thereby lose it (Art. 16(m) of Directive 2011/83/EU, and the corresponding provision of Polish law, Art. 38(1)(13) of the Act of 30 May 2014 on consumer rights). By activating your code in the App, you expressly request immediate supply and acknowledge that you thereby lose your right of withdrawal. Accordingly, we do not offer refunds on activated packages — which is exactly why a free connection test exists for you to run beforehand.
Two things this does not take away from you. First, a package that could not be activated at all — a code our system rejects — has not been supplied, and we will either fix it or refund it; write to us using the details in Section 12. Second, nothing here limits a mandatory statutory right you hold in your own country that cannot lawfully be excluded, including rights concerning digital content that is not as described.
If the App is discontinued while your package is still valid, see Section 7.
5. How the App Works, Technically
meetii connects people using WebRTC. Video, audio, chat and whiteboard content travels directly between the devices wherever possible, and never passes through our servers. Where a direct connection is impossible, encrypted audio and video is relayed through a TURN relay operated by Cloudflare, Inc., which carries the encrypted stream and has no access to the decrypted content of your call. A small signalling server, also on Cloudflare, coordinates the setup of the connection. Chat messages and whiteboard strokes are never written to any server at any point. What is stored, and for how long, is set out in full in the Privacy Policy.
Live captions and translation. During a call, a participant may turn on captions of what the other person says, optionally translated. Captions are produced automatically on the participants' own devices: speech is turned into text by the speech service of the speaker's device or browser, and translation is done on the reader's device (on Android with offline language models from Google ML Kit, on a computer with the browser's built-in translator). The text travels directly between the participants over the call's encrypted connection. We do not receive, record or store captions, and the App offers no way to save them; they disappear when the call ends. The person speaking is shown that the other side has captions on. Captions and translations may be inaccurate, incomplete or delayed and must not be relied on where accuracy matters (for example medical, legal or financial matters). Availability depends on the device and browser: on some devices only the original language, or no captions at all, are available.
6. Identity, Contacts, Camera and Microphone
meetii has no traditional account — no e-mail, no phone number, no password, no login form. On first use, your device generates a random identifier (your address, which your contacts hold) and a secret key that proves the identifier is yours. Our server keeps only a one-way hash of the secret key. A lightweight contact list is tied to the identifier, so you can call saved contacts without re-sharing a code every time. The Privacy Policy describes exactly what that involves.
Keep your identity safe: clearing your browser's site data, or uninstalling the app, destroys it, and because there is no account there is nothing for us to recover it from. Settings offers a backup file and a transfer code for precisely this reason. Anyone holding your backup file or a valid transfer code can take over your identity and receive calls intended for you, so treat both like a password and do not share them.
The App requests access to your camera and microphone for calls. They are active only while you are in a call and are released when you leave it or close the App. You may decline or revoke this permission at any time in your browser or Android system settings.
7. Changes, Suspension and Discontinuation
Availability depends on matters outside our control: third-party infrastructure (Cloudflare, Google Firebase, Polar, Resend), browser and device support, and network conditions at both ends. We may discontinue, suspend, restrict or modify the App, its features, its prices or its infrastructure at any time, with or without notice — including shutting it down entirely. Doing so is not a breach of these Terms.
The terms of free use (including the daily free video time and the shared monthly pool described in Section 2.2), the contents of a package and the price may likewise change as the service develops. Any such change applies to packages bought afterwards; it does not retroactively alter a package you have already bought.
If we discontinue the App entirely while your package is still within its 35 days and has hours left, write to us using the details in Section 12 and we will refund the unused hours pro rata. This is the one case in which we refund an activated package, and it is deliberate: you should not carry the cost of a decision that is ours alone.
8. No Warranty, and Limitation of Liability
The App is provided without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, security, or that the service will be available, accurate, uninterrupted or error-free.
To the maximum extent permitted by applicable law, we accept no liability for any direct, indirect, incidental, special, consequential or exemplary damages, or any loss of any kind — including loss of data, loss of business, a missed opportunity, or personal injury — arising from or related to your use of, inability to use, or reliance on the App. That includes a missed, dropped or failed call, message or connection, a malfunction of the App or of the infrastructure beneath it, a usage counter that proves inaccurate, and any decision you make on the strength of something said or shown during a call. It applies regardless of the legal theory on which a claim is based.
Where applicable law does not permit these exclusions — in particular mandatory consumer-protection rules that cannot be waived — they apply only so far as that law allows, and our total liability to you, where it cannot be excluded, shall not exceed the amount you have paid us in the twelve months preceding the claim. For someone who has only ever made free direct calls, that amount is zero.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
9. Acceptable Use
Personal, non-commercial use only. Do not use the App for any unlawful purpose, to harass or harm anyone, or for any safety-critical purpose where a reliable connection is essential. Respect the other participant's privacy, and do not use the App to contact people who have not agreed to be contacted by you. Do not attempt to circumvent the package system, tamper with usage measurement, resell or share licence codes beyond the permitted device count, or place load on the relay by automated means. We may deactivate a code and refuse service, without refund, where we have reasonable grounds to believe it is being used in any of those ways.
10. Intellectual Property
The code, design and branding of meetii are the property of the creator, working under the creative name Matt Nae, and are protected by applicable intellectual-property law. You may not copy, modify, distribute or reverse-engineer any part of the App. Parts of this App were written with the assistance of AI development tools, which does not affect the ownership stated here.
11. Indemnification, Changes to These Terms, and Governing Law
So far as applicable law permits, you agree to hold the creator of meetii harmless from any claim, loss or expense (including reasonable legal costs) arising from your own use of the App, your breach of these Terms, or your infringement of a third party's rights — for example a claim brought by someone you contacted or invited through the App.
We may modify these Terms at any time, and given the experimental nature of this project we may do so at short notice. Changes appear on this page with an updated date. Continued use after a change constitutes acceptance of the revised Terms; if you do not accept a change, stop using the App. A change to these Terms does not alter the contents of a package you have already bought.
These Terms are governed by the law of the Republic of Poland, without regard to conflict-of-law rules, and disputes are subject to the jurisdiction of the Polish courts. Where you are a consumer, the mandatory consumer-protection rules of your own country of residence are preserved and prevail over any conflicting provision above, and you may also bring proceedings in the courts of your own country where the law gives you that right. If any provision of these Terms is found unenforceable, it is limited to the minimum extent necessary and the remainder stays in full force.
12. Contact & Service Provider (Imprint)
For payment, invoicing and billing questions, contact Polar Software Inc., the merchant of record, or write to us at the address above and we will put you in touch.